Terms and Conditions
STORE POLICES AND CONDITIONS OF USE PLEASE
READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING
THIS WEBSITE. All users of this site agree that access to and use of
this site are subject to the following terms and conditions and other
applicable law. If you do not agree to these terms and conditions,
please do not use this site. Please understand by submitting an
order you agree to Everythingwigs.com owned by Mckindred Group, Inc.
Co., terms of conditions and company policies. You will NOT
be able to proceed with an order without agreeing to the terms and
conditions of the website. By placing an online or phone order, you are
agreeing to terms and conditions. The Conditions of Use Agreement
("COU") describes the terms and conditions applicable to your use of our
online store at . You agree that you have read and agree to be bound by
this Conditions of Use Agreement ("COU"). All mention of and reference
to or Everything Wigs refers to and represents , Dits owners, affiliated
parties, and subsidiaries. BY USING THIS SITE, YOU AGREE TO THE TERMS
OF THE AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF THE AGREEMENT, YOU
MAY NOT USE THIS SITE. DELIVERY AND CUSTOM PRODUCTION TIME
In
Stock Lace wigs: Ships within 1-3 business days after order is placed.
Once shipped, it can take 2-5 business days for your package to be
delivered depending on where you live.
Ultra Lace Wig Collection Custom Wigs: 5-7 Weeks (business days) to make and then is shipped.. Gold Lace Wig Collection Custom Wigs: 5-7 Weeks; Rush Order: 2-3 weeks (business days) to make and then is shipped. All
orders are inspected before shipping to you. In the event that there is
any production error or defect on your order, your sole remedy, and our
sole liability will be to repair or replace the item. We will remake
your order correctly at no extra cost to you. Custom
production time is an estimate, not a guarantee. 99% of our orders are
delivered during the estimated time; however, you should order early
enough to allow for fluctuations in production time. Fluctuations are
mainly caused by seasonal closings (e.g., due to holidays), volume of
orders in system, weather issues, back-ordered supplies, questions or
changes on orders and more. Should there be any delays, we will modify
your production time estimate and inform you as quickly as we know of
how many production days must be added to complete your order. We are
not responsible for delays due to any circumstances as some areas of
production and delivery are out of our control. We also reserve the
right to cancel custom orders for any reason- our sole responsibility
will be to provide a full refund in this case.
Payment Options: We accept Visa, Master Care, American Express, Paypal, and Money Transfer (Western Union)
Please send Money Wire or Transfers via Western Union to: Kaaryn Walker 2300 Holcomb Bridge Road Suite 103-B5 Roswell, GA 30076 Signature Confirmation of Delivery: is required on all orders over $70.
Payment
& Shipping Processing: Your billing name and address must match the
billing information you provide us for purchase. In order to avoid
fraudulent orders, we ship only to your billing address. However, If you
would like your wig to be sent to an address different than the billing
address we require ONE of the following:
- Before placing
your order, contact your credit card company and have your shipping
address added as an authorized secondary shipping address, even if it is
for an one time order. Then contact and provide us with the credit card
issuer's telephone number located
on the back of your credit card, your credit card number, expiration
date, last three digits, and your phone number the bank has on file, in
order for us to verify and process your order
OR
- Send Wire Transfer such as Western Union or Money Gram
If we do not receive this information, your order may
be delayed or canceled. We will only ship to billing addresses for
international orders, unless payment is by Western Union wire transfer.
If these shipping polices do not meet your immediate needs, please contact us so we can make better arrangements.
RETURNS AND EXCHANGE POLICY Our
goal is to make each customer purchase a pleasant experience. We
understand in certain instances a customer may ask for an exchange or
return. After you receive our wig, if determine that you do not like the
color, style, length, or texture that you ordered, or that you measured
your head incorrectly and the unit is either too large or too small,
etc., you may exchange your unit or receive an in-store credit as long
as you meet and follow the terms and conditions below. We do not issue
refunds. You must contact us within 72 hours from receipt of the order
for an exchange; if out of 72 hours, your request will not be processed. CUSTOM ORDER RETURN POLICY Custom
orders can be exchanged for store credit for the merchandise value. All
sales are final and there are no exchanges on custom orders that are
considered too unique to re-stock. Unique custom orders are those with
unusual colors or unique specifications. Unique custom orders are any
orders that do not meet the following specifications: Full lace wig with
stretch in the middle, free style parting, light or medium density,
hair color between #1 to #6, hair length is between 12 to 20 inches,
Indian Remy hair, and measurements of standard small, medium or large
sizes. All sales are final and there are no returns or exchanges on
custom orders where the balance is paid past the due date. PLEASE
CAREFULLY INSPECT YOUR WIG BEFORE APPLYING IT. We do not offer refunds.
We offer exchanges or store credit only if you meet the following terms: - DO NOT Cut the Lace
- DO NOT Tear or Rip the Lace
- DO NOT Put Glue on the Unit
- DO NOT Put products on the Unit
- DO NOT Put any chemicals on the Unit
- DO NOT Dye the Unit
- DO NOT Attempt to correct ANY problems prior to calling us
- DO NOT Style or Cut the Hair of the Unit
- DO NOT Perm the Unit
- DO NOT WASH OR CONDITION the Unit
- DO NOT WEAR the Unit
- DO NOT Destroy or lose original packaging including wig caps and wig bag
- Units that are damaged by customer will not be accepted under our exchange policy.
- You are responsible for shipping costs associated with sending and receiving the products
- There are no exchanges on Clearance Wigs, Discontinued or Bargain Wigs
- NO
exchanges will be accepted without prior approval from . DO NOT send us
your wig without prior written approval from , as your exchange will
not be accepted.
- CONTACT us within 72 hours from receipt of the order for an exchange; if out of 72 hours, your request will not be processed.
PLEASE
CAREFULLY INSPECT YOUR WIG BEFORE APPLYING IT. If Everythingwigs.com
makes a mistake with the wig, your exchange will be accepted and your
wig will be replaced and shipped free of charge provided the lace wig
has not been cut, worn, brushed, dyed, or has had any type of adhesive
applied. The unit must be in its original condition. Everything wigs reserves the right to refuse
exchanges if our return policy conditions are not met. Custom wigs are
specifically made to fit your head size and customizations and may be
difficult to resale, therefore we reserve the right to refuse exchanges
on custom orders. You are be responsible for any additional charges necessary for adjustments beyond your original request Please note the wig color chart may vary slightly on your computer due to different monitor configurations. PRODUCT DISCLAIMER & DISCLAIMER OF WARRANTIES By
using this website and/or ordering online or by phone you understand
and agree that: THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS
CONTAINED OR OFFERED IN THIS SITE ARE PROVIDED ON AN "AS IS" BASIS WITH
NO WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, EVERYTHINGWIGS.COM
DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH
RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS AND MATERIALS,
INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, TITLE, NONINFRINGEMENT, FREEDOM FROM COMPUTER
VIRUS OR OTHER HARMFUL CODE, AND IMPLIED WARRANTIES ARISING FROM COURSE
OF DEALING OR COURSE OF PERFORMANCE. IN ADDITION, EVERYTHINGWIGS.COM
DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE THROUGH
THIS SITE IS UNINTERRUPTED OR ERROR-FREE, COMPLETE OR CURRENT OR THAT
ANY ADVICE OR ANY PARTICULAR PRODUCT WILL ACHIEVE ANY RESULT OF ANY KIND
AND THAT THE DEFECTS WILL BE CORRECTED. PRICE AND AVAILABILITY
INFORMATION CONTAINED ON THIS SITE IS SUBJECT TO CHANGE WITHOUT NOTICE.
EVERYTHINGWIGS.COM SHALL NOT BE BOUND BY ANY ERRORS OR OMISSIONS IN
POSTING PRODUCT INFORMATION OR PRICES WITH RESPECT TO ANY PRODUCTS OR
SERVICES OFFERED ON THIS SITE.
ALL MATERIALS AND INFORMATION
PRESENTED BY EVERYTHINGWIGS.COM ARE INTENDED TO BE USED FOR
INFORMATIONAL PURPOSES ONLY. THE PRODUCTS PROMOTED ON THIS SITE ARE
COSMETIC AND ARE NOT INTENDED FOR USE IN THE DIAGNOSIS, CURE,
MITIGATION, TREATMENT, OR PREVENTION OF DISEASE, AND ARE NOT INTENDED TO
AFFECT THE STRUCTURE OF OR ANY FUNCTION OF THE HUMAN BODY. THE RESULTS
REPORTED IF ANY, MAY NOT NECESSARILY OCCUR IN ALL INDIVIDUALS. PLEASE
CONSULT WITH YOUR OWN PHYSICIAN OR HEALTH CARE PRACTITIONER REGARDING
ANY SUGGESTIONS AND RECOMMENDATIONS MADE AT EVERYTHINGWIGS.COM. LIMITATION OF LIABILITY
Everythingwigs.com shall not be liable for any special or consequential
damages that result from the use of, or the inability to use, the
materials on this site or the performance of the products, even if
www.everythingwigs.com has been advised of the possibility of such
damages. Applicable law may not allow the limitation of exclusion of
liability or incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
The use and selection of hair and materials needed for constructing a
wig or hair piece and hair/beauty aid products requires any directions
and warnings from the manufacturer are observed and followed and that
Customer is aware of the possibility that some people may have allergic
or other reactions to such products. Products contain ingredients which
you may be allergic to and you further agree to test this product on a
small section prior to using the product. EverythingWigs.com
disclaims and makes no warranty as to the usability of any products on
this website. You use products at your own discretion.
EverythingWigs.com will not offer any refunds on any products that have
been opened and used. If you experience an allergic reaction to the
product, we recommend seeking the appropriate attention necessary.
EverythingWigs.com will endeavor to provide to you all required product
labeling information, however, EverythingWigs.com.com is not the
manufacturer of the Products, therefore it does not accept any liability
for the failure of products it sells to meet any specific needs of a
user of the product or for any loss, damage or injury caused by such
products. Customers are advised to read and strictly follow the label,
all packaging inserts and instructions and all manufacturer directions
and warnings. Instructions can be located under the Wig Care and How to Apply a Lace Wig sections on our website.
In
providing information or advice on this Site with respect to Products,
whether in chat rooms, by email, in product descriptions, or otherwise,
EverythingWigs.com may rely upon advice from the manufacturers and from
licensed beauticians, but Customers seeking advice from this Site shall
be responsible for fully informing EverythingWigs.com of any known
allergies, special health or skin conditions, or other special
circumstances that might be relevant to the beauty counselor providing
such advice. EverythingWigs.com is not responsible for any reaction or
any failure of a product to satisfy any special use requirement or
otherwise meet the needs or expectations of the customer.
YOUR
USE OF PRODUCTS PURCHASED AT EVERYTHINGWIGS.COM IS AT YOUR SOLE RISK
AND THE BUYER ASSUMES ALL RESPONSIBILITY FOR THE USAGE OF PURCHASED
PRODUCTS. EVERYTHINGWIGS.COM ALSO MAKES NO WARRANTY THAT THE PRODUCT
WILL MEET THE CONSUMER'S EXPECTATIONS OR REQUIREMENTS. Buyers
make their own determination as to the suitability of our products for
their purposes prior to use. Each user waives and releases
Everythingwigs.com its owners, affiliated parties, and subsidiaries, to
the full extent permitted by law from any and all claims relating to the
usage of products or information made available through
EverythingWigs.com.com and it's representatives. In no event shall
Everythingwigs.com its owners, affiliated parties, and subsidiaries be
liable for any direct, indirect, special, incidental, consequential or
exemplary damages of any nature resulting from:
Your use or misuse of our products or information from this site or the products to which the information refers; Your access or inability to access EverythingWigs.com.; Your use of or the inability to use the goods purchased using EverythingWigs.com; The
cost of procurement of substitute goods and services resulting from any
products, information or services purchased or messages received; The products and information offered or the content displayed on EverythingWigs.com; The
activities and products of any third party manufacturer or distributor
whose goods are being sold through EverythingWigs.com; Statements or conduct of any third party on the products; Any other matter relating to EverythingWigs.com.
In
particular and without limit to the generality of the above,
information provided in publications of EverythingWigs.com is considered
to be true and correct at the time of publication.
Changes in
circumstances after time of publication may impact the accuracy of
certain information, and Everything Wigs gives no assurance as to the
accuracy of any information or advice. Everything Wigs does not warrant
the accuracy or timeliness of the materials on this site and has no
liability for any errors or omissions in the materials. Everything Wigs
reserves the right to delete, modify or supplement the content of
EverythingWigs.com.com at any time for any reason without notification
to anyone. Any new features added to this site shall also be subject to
this condition of use, as modified from time to time. No advice or
information, whether oral or written, obtained by you from
EverythingWigs.com.com shall create any warranty not expressly stated in
this COU.
The products are provided on an available basis. The
products may have additional information and instructions on or inside
the packaging that you should carefully read and follow. Contact your
health-care provider immediately if you suspect that you have a medical
problem. The information provided here is not a substitute for medical
information or medical care. If you have or suspect you have a health
problem, you should consult your health care professional team. If you
are unsure as to the proper use, purpose or benefit of any product
offered on this website, we strongly recommend that you speak to members
of your healthcare team. Any information provided by
EverythingWigs.com.com is not intended to replace medical advice offered
by your private physicians.
CONSUMER RESPONSIBILITIES You
agree to: (1) provide true, accurate, current and complete information
about yourself as prompted by EverythingWigs.com.com, and (2) maintain
and promptly update information regarding your personal details, address
and contact information. If you provide any information that is untrue,
inaccurate, not current or incomplete, or EverythingWigs.com.com has
reasonable grounds to suspect that such information is untrue,
inaccurate, not current or incomplete, EverythingWigs.com.com has the
right to suspend or terminate your purchase or account and refuse any
and all current or future use of EverythingWigs.com.com (or any portion
thereof). You are prohibited from posting or transmitting to or from
this Site any unlawful, threatening, libelous, defamatory, obscene,
pornographic, or other material that would violate any law. In the event
you violate conditions of this COU or violate any state or federal law,
no refund of any fees collected or other remedies will be given.
COPYRIGHT The
entire content included in this site, including but not limited to
text, graphics or code is copyrighted as a collective work under the
United States and other copyright laws, and is the property of
Everythingwigs.com. The collective work includes works that are licensed
toEverythingwigs.com. Copyright 2009-2010, Everythingwigs.com ALL
RIGHTS RESERVED. Permission is granted to electronically copy and print
hard copy portions of this site for the sole purpose of placing an order
with Everythingwigs.com or purchasing Everythingwigs.com products. You
may display and, subject to any expressly stated restrictions or
limitations relating to specific material, download or print portions of
the material from the different areas of the site solely for your own
non-commercial use, or to place an order with Everythingwigs.com or to
purchase Everythingwigs.com products. Any other use, including but not
limited to the reproduction, distribution, display or transmission of
the content of this site is strictly prohibited, unless authorized by
Everythingwigs.com. You further agree not to change or delete any
proprietary notices from materials downloaded from the site.
PICTURE DISCLAIMER AND COLOR CHART DISCLAIMER It
is important to note that hair color quality may very depending on your
monitor's resolution. Your computer monitor may display the colors a
little differently than the actual color. Monitor color variations are
not considered a color mistake on behalf of Everythingwigs.com. Please
contact us for more information or if you have any questions about our
product colors. TYPOGRAPHICAL ERRORS In
the event that aEverythingwigs.com. product is mistakenly listed at an
incorrect price, Everythingwigs.com reserves the right to refuse or
cancel any orders placed for product listed at the incorrect price.
Everythingwigs.com. reserves the right to refuse or cancel any such
orders whether or not the order has been confirmed and your credit card
charged. If your credit card has already been charged for the purchase
and your order is cancelled, Everythingwigs.com shall issue a credit to
your credit card account in the amount of the incorrect price.
TERMINATION These
terms and conditions are applicable to you upon your accessing the site
and/or completing the registration or shopping process. These terms and
conditions, or any part of them, may be terminated by
Everythingwigs.com without notice at any time, for any reason. The
provisions relating to Copyrights, Trademark, Disclaimer, Limitation of
Liability, Indemnification and Miscellaneous, shall survive any
termination.
NOTICE Everythingwigs.com
may deliver notice to you by means of e-mail, a general notice on the
site, or by other reliable method to the address you have provided to
Everythingwigs.com.
MISCELLANEOUS Your
use of this site shall be governed in all respects by the laws of the
state of California, U.S.A., without regard to choice of law provisions,
and not by the 1980 U.N. Convention on contracts for the international
sale of goods. You agree that jurisdiction over and venue in any legal
proceeding directly or indirectly arising out of or relating to this
site (including but not limited to the purchase of Everythingwigs.com.
products) shall be in the state or federal courts located in Los Angeles
County, California. Any cause of action or claim you may have with
respect to the site (including but not limited to the purchase
ofEverythingwigs.com products) must be commenced within one (1) year
after the claim or cause of action arises. Everythingwigs.com. Co.'s
failure to insist upon or enforce strict performance of any provision of
these terms and conditions shall not be construed as a waiver of any
provision or right. Neither the course of conduct between the parties
nor trade practice shall act to modify any of these terms and
conditions. Everythingwigs.com, Inc. Co. may assign its rights and
duties under this Agreement to any party at any time without notice to
you.
PARTICIPATION DISCLAIMER Everythingwigs.com.
does not and cannot review all communications and materials posted to
or created by users accessing the site, and is not in any manner
responsible for the content of these communications and materials. You
acknowledge that by providing you with the ability to view and
distribute user-generated content on the site, www.everythingwigs.com a
Mckindred Group, Inc. Co. is merely acting as a passive conduit for such
distribution and is not undertaking any obligation or liability
relating to any contents or activities on the site. However,
www.everythingwigs.com a Mckindred Group, Inc. Co. reserves the right to
block or remove communications or materials that it determines to be
(a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or
misleading, (c) in violation of a copyright, trademark or; other
intellectual property right of another or (d) offensive or otherwise
unacceptable to Everything Wigs in its sole discretion. You may not
upload commercial content on the site or use the site to
solicit others to join or become members of any other commercial online
service or other organization. IDEMNIFICATION You
agree to indemnify, defend, and hold harmless EverythingWigs.com, its
owners, officers, directors, employees, agents, licensors and suppliers
(collectively the "Service Providers") from and against all losses,
expenses, damages and costs, including reasonable attorneys' fees,
resulting from any violation of these terms and conditions or any
activity related to your account (including negligent or wrongful
conduct) by you or any other person accessing the site using your
Internet account. THIRD-PARTY LINKS
This
web site may also contain third-party information and links to other
Internet sites. We take no responsibility whatsoever for such
third-party information and third-party sites.
PRIVACY POLICY
Everything
Wigs is committed to protecting the privacy of all information provided
by our customers. We collect personal information that you provide only
for the purposes of fulfilling your order (billing and shipping your
order). This includes the name, address, and phone number of the
intended recipient(s). If you subscribe to our newsletter or contact us
through one of our contact forms, or through contest submissions, we
collect your email address only to send newsletters with updates on and
special offers from Everything Wigs. Recipients of our newsletters can
unsubscribe at any time using the instructions listed at the end of the
email-newsletter.
At times we invite our customers and web site
users to provide information for surveys, contests, and sweepstakes via
this site, email or other media. Participation is completely voluntary
and any information collected is used to notify the winners and award
prizes, provide site information through our newsletters or improve the
use of, and satisfaction with the website.
Under no
circumstances will we sell, lease, lend or give away information about
customers to third parties. We will maintain the confidentiality of your
personal information and it will be used only to support your customer
relationship with EverythingWigs.com
GOVERNING LAW THIS
AGREEMENT SHALL BE GOVERNED BY AND INTERPRETED IN ACCORDANCE WITH THE
LAWS OF THE STATE OF ILLINOIS, U.S.A. CUSTOMER, BY ACCEPTING THIS
AGREEMENT, CONSENTS AND AGREES TO EXCLUSIVE JURISDICTION IN THE STATE OF
ILLINOIS, U.S.A., PROVIDED THAT A PARTY MAY SEEK ENFORCEMENT OF A
JUDGMENT OF SUCH COURTS IN ANY COURT OF COMPETENT JURISDICTION.
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