STORE POLICES AND CONDITIONS OF USE
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Please understand by submitting an order you agree to Everythingwigs.com owned by Mckindred Group, Inc. Co., terms of conditions and company policies. You will NOT be able to proceed with an order without agreeing to the terms and conditions of the website. By placing an online or phone order, you are agreeing to terms and conditions.
The Conditions of Use Agreement ("COU") describes the terms and conditions applicable to your use of our online store at . You agree that you have read and agree to be bound by this Conditions of Use Agreement ("COU"). All mention of and reference to or Everything Wigs refers to and represents , its owners, affiliated parties, and subsidiaries. BY USING THIS SITE, YOU AGREE TO THE TERMS OF THE AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF THE AGREEMENT, YOU MAY NOT USE THIS SITE.
DELIVERY AND CUSTOM PRODUCTION TIME Order timeline begins once all questions regarding your order has been answered. Delays, changes or questions about your order is subject to a delayed completion time, including rush orders. This includes questions/changes about hair texture, length color and cap sizes, etc.
In Stock Lace wigs: Ships within 1-3 business days after order is placed unless customization has been added. Once shipped, it can take 4-7 business days for your package to be delivered depending on where you live. If a wig is on back order, you will be notified of your approximated delivery date.
Custom Wigs: 6-7.5 business weeks; Rush Order: 4-5 business weeks to make and then is shipped.
All orders are inspected before shipping to you. In the event that there is any production error or defect on your order, your sole remedy, and our sole liability will be to repair or replace the item at our discretion. We will remake your order correctly at no extra cost to you.
Custom production time is an estimate, not a guarantee. 99% of our orders are delivered during the estimated time; however, you should order early enough to allow for fluctuations in production time. Fluctuations are mainly caused by seasonal closings (e.g., due to holidays), volume of orders in system, weather issues, back-ordered supplies, questions or changes on orders and more. Should there be any delays, we will modify your production time estimate and inform you as quickly as we know of how many production days must be added to complete your order. We are not responsible for delays due to any circumstances as some areas of production and delivery are out of our control. We also reserve the right to cancel custom orders for any reason- our sole responsibility will be to provide a full refund in this case.
Custom orders must be paid in full before they are shipped. Orders not paid in full within 30 days may be forfeited with no refund.
RETURNS AND EXCHANGE POLICY
IF YOU HAVE ANY QUESTIONS ABOUT YOUR WIG SELECTION, ASK. THAT IS WHAT WE ARE HERE FOR.
IN STOCK WIGS RETURN POLICY
Our goal is to make each customer purchase a pleasant experience. We understand in certain instances a customer may ask for an exchange or return. After you receive an in stock wig and determine that you do not like the color, style, length, or texture that you ordered, or the unit is either too large or too small, etc., you may exchange your unit or receive an in-store credit as long as you meet and follow the criteria listed below in the "Exchange Terms and Conditions" section of this document.. Returns will be assessed a 15% re-stocking fee. You must contact us within 5 days from receipt of the order for an exchange or return. We do not issue refunds. After 5 days, your request will not be processed. Please call and email your return request. Our customer service number is 678-824-4305678-824-4305. You may email us at firstname.lastname@example.org.
CUSTOM ORDER RETURN POLICY
IF YOU ARE PROVIDING CUSTOM MEASUREMENTS, TAKE THEM MULTIPLE TIMES FOR ACCURACY.
There are no returns or exchanges for custom orders.
If you need to cancel an in stock order, you may do so provided it has not already been processed or shipped. Stock wigs are processed within 24 hours after receipt of payment. Custom wigs may be canceled within 2 days ONLY IF we have not started on your order. Cancellations after two days will not be refunded. All sales are final and there are no returns or exchanges on custom orders where a balance is paid past the due date.
EXCHANGE TERMS AND CONDITIONS
PLEASE CAREFULLY INSPECT YOUR WIG BEFORE APPLYING IT. We do not offer refunds. We offer exchanges or store credit only if you meet the following terms:
- DO NOT Cut, tear or rip the Lace
- DO NOT Put Glue or ANY products (chemicals, dye etc.) on the Unit
- DO NOT Attempt to correct ANY problems prior to calling us
- DO NOT Style, Cut, Curl, Flat Iron, etc. the Hair of the Unit
- DO NOT WASH OR CONDITION the Unit
- DO NOT WEAR the Unit
- DO NOT Destroy or lose original packaging including wig caps and wig bag
- Units that are damaged by customer will not be accepted under our exchange policy.
- You are responsible for shipping costs associated with sending and receiving the products
- There are no exchanges on Clearance Wigs, Discontinued or Bargain Wigs
- NO exchanges will be accepted without prior approval from . DO NOT send us your wig without a prior written authorized approval form , as your exchange will not be accepted.
- CONTACT us within 5 days from receipt of the order for an exchange; if outside of 5 days, your request will not be processed.
- Return Items must be postmarked within 7 days from date of delivery.
PLEASE CAREFULLY INSPECT YOUR WIG BEFORE APPLYING IT. We carefully inspect each wig before shipping. In the event Everythingwigs.com makes a mistake with your order, we will either exchange or repair your wig free of charge provided the unit has not been cut, worn, brushed, dyed, or has had any type of adhesive applied. The unit must be in its original condition.
Everything wigs reserves the right to refuse exchanges if our return policy conditions are not met.
You are be responsible for any additional charges necessary for adjustments beyond your original request.
Please note the wig color chart may vary slightly on your computer due to different monitor configurations.
All returns must be preceded by a signed authorization (exchange/repair) form.
PRODUCT DISCLAIMER & DISCLAIMER OF WARRANTIES
By using this website and/or ordering online or by phone you understand and agree that: THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS CONTAINED OR OFFERED IN THIS SITE ARE PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, EVERYTHINGWIGS.COM DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS AND MATERIALS, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NONINFRINGEMENT, FREEDOM FROM COMPUTER VIRUS OR OTHER HARMFUL CODE, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. IN ADDITION, EVERYTHINGWIGS.COM DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE THROUGH THIS SITE IS UNINTERRUPTED OR ERROR-FREE, COMPLETE OR CURRENT OR THAT ANY ADVICE OR ANY PARTICULAR PRODUCT WILL ACHIEVE ANY RESULT OF ANY KIND AND THAT THE DEFECTS WILL BE CORRECTED. PRICE AND AVAILABILITY INFORMATION CONTAINED ON THIS SITE IS SUBJECT TO CHANGE WITHOUT NOTICE. EVERYTHINGWIGS.COM SHALL NOT BE BOUND BY ANY ERRORS OR OMISSIONS IN POSTING PRODUCT INFORMATION OR PRICES WITH RESPECT TO ANY PRODUCTS OR SERVICES OFFERED ON THIS SITE.
ALL MATERIALS AND INFORMATION PRESENTED BY EVERYTHINGWIGS.COM ARE INTENDED TO BE USED FOR INFORMATIONAL PURPOSES ONLY. THE PRODUCTS PROMOTED ON THIS SITE ARE COSMETIC AND ARE NOT INTENDED FOR USE IN THE DIAGNOSIS, CURE, MITIGATION, TREATMENT, OR PREVENTION OF DISEASE, AND ARE NOT INTENDED TO AFFECT THE STRUCTURE OF OR ANY FUNCTION OF THE HUMAN BODY. THE RESULTS REPORTED IF ANY, MAY NOT NECESSARILY OCCUR IN ALL INDIVIDUALS. PLEASE CONSULT WITH YOUR OWN PHYSICIAN OR HEALTH CARE PRACTITIONER REGARDING ANY SUGGESTIONS AND RECOMMENDATIONS MADE AT EVERYTHINGWIGS.COM.
LIMITATION OF LIABILITY
The use and selection of hair and materials needed for constructing a wig or hair piece and hair/beauty aid products requires any directions and warnings from the manufacturer are observed and followed and that Customer is aware of the possibility that some people may have allergic or other reactions to such products. Products contain ingredients which you may be allergic to and you further agree to test this product on a small section prior to using the product. EverythingWigs.com disclaims and makes no warranty as to the usability of any products on this website even if www.everythingwigs.com has been advised of the possibility of such damages. You use products at your own discretion. EverythingWigs.com will not offer any refunds on any products that have been opened and used. If you experience an allergic reaction to the product, we recommend seeking the appropriate attention necessary. EverythingWigs.com will endeavor to provide to you all required product labeling information, however, EverythingWigs.com.com is not the manufacturer of the Products, therefore it does not accept any liability for the failure of products it sells to meet any specific needs of a user of the product or for any loss, damage or injury caused by such products. Customers are advised to read and strictly follow the label, all packaging inserts and instructions and all manufacturer directions and warnings. Instructions can be located under the Wig Care and How to Apply a Lace Wig sections on our website.
In providing information or advice on this Site with respect to Products, whether in chat rooms, by email, in product descriptions, or otherwise, EverythingWigs.com may rely upon advice from the manufacturers and from licensed beauticians, but Customers seeking advice from this Site shall be responsible for fully informing EverythingWigs.com of any known allergies, special health or skin conditions, or other special circumstances that might be relevant to the beauty counselor providing such advice. EverythingWigs.com is not responsible for any reaction or any failure of a product to satisfy any special use requirement or otherwise meet the needs or expectations of the customer.
YOUR USE OF PRODUCTS PURCHASED AT EVERYTHINGWIGS.COM IS AT YOUR SOLE RISK AND THE BUYER ASSUMES ALL RESPONSIBILITY FOR THE USAGE OF PURCHASED PRODUCTS. EVERYTHINGWIGS.COM ALSO MAKES NO WARRANTY THAT THE PRODUCT WILL MEET THE CONSUMER'S EXPECTATIONS OR REQUIREMENTS. Buyers make their own determination as to the suitability of our products for their purposes prior to use. Each user waives and releases Everythingwigs.com its owners, affiliated parties, and subsidiaries, to the full extent permitted by law from any and all claims relating to the usage of products or information made available through EverythingWigs.com.com and it's representatives. No advice or information, whether oral or written, obtained by you from EverythingWigs.com.com shall create any warranty not expressly stated in this COU. In no event shall Everythingwigs.com its owners, affiliated parties, and subsidiaries be liable for any direct, indirect, special, incidental, consequential or exemplary damages of any nature resulting from:
- Your use or misuse of our products or information from this site or the products to which the information refers
- Your access or inability to access EverythingWigs.com.
- Your use of or the inability to use the goods purchased using EverythingWigs.com;
- The cost of procurement of substitute goods and services resulting from any products, information or services purchased or messages received
- The products and information offered or the content displayed on EverythingWigs.com
- The activities and products of any third party manufacturer or distributor whose goods are being sold through EverythingWigs.com
- Statements or conduct of any third party on the products
- Any other matter relating to EverythingWigs.com
In particular and without limit to the generality of the above, information provided in publications of EverythingWigs.com is considered to be true and correct at the time of publication.
You agree to: (1) provide true, accurate, current and complete information about yourself as prompted by EverythingWigs.com.com, and (2) maintain and promptly update information regarding your personal details, address and contact information. If you provide any information that is untrue, inaccurate, not current or incomplete, or EverythingWigs.com.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, EverythingWigs.com.com has the right to suspend or terminate your purchase or account and refuse any and all current or future use of EverythingWigs.com.com (or any portion thereof). You are prohibited from posting or transmitting to or from this Site any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material that would violate any law. In the event you violate conditions of this COU or violate any state or federal law, no refund of any fees collected or other remedies will be given.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Everythingwigs.com. The collective work includes works that are licensed to Everythingwigs.com. Copyright 2009-2010, Everythingwigs.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Everythingwigs.com or purchasing Everythingwigs.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Everythingwigs.com or to purchase Everythingwigs.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Everythingwigs.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
PICTURE DISCLAIMER AND COLOR CHART DISCLAIMER
It is important to note that hair color quality may very depending on your monitor's resolution. Your computer monitor may display the colors a little differently than the actual color. Monitor color variations are not considered a color mistake on behalf of Everythingwigs.com. Please contact us for more information or if you have any questions about our product colors.
In the event that Everythingwigs.com. product is mistakenly listed at an incorrect price, Everythingwigs.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Everythingwigs.com. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Everythingwigs.com shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Everythingwigs.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Everythingwigs.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Everythingwigs.com.
Under no circumstances will we sell, lease, lend or give away information about customers to third parties. We will maintain the confidentiality of your personal information and it will be used only to support your customer relationship with EverythingWigs.com
If you subscribe to our newsletter or contact us through one of our contact forms, or through contest submissions, we collect your email address only to send newsletters with updates on and special offers from Everything Wigs. Recipients of our newsletters can unsubscribe at any time using the instructions listed at the end of the email-newsletter.
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Everythingwigs.com. products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase ofEverythingwigs.com products) must be commenced within one (1) year after the claim or cause of action arises. Everythingwigs.com. Co.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Everythingwigs.com, Inc. Co. may assign its rights and duties under this Agreement to any party at any time without notice to you.
Everythingwigs.com. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, www.everythingwigs.com a Mckindred Group, Inc. Co. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, www.everythingwigs.com a Mckindred Group, Inc. Co. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Everything Wigs in its sole discretion. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
You agree to indemnify, defend, and hold harmless EverythingWigs.com, its owners, officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
This web site may also contain third-party information and links to other Internet sites. We take no responsibility whatsoever for such third-party information and third-party sites.
MAILING ADDRESS AND CONTACT
2300 Holcomb Bridge Road
Suite 103 B-5
Roswell, GA 30076
Tel.: (678) 824-4305(678) 824-4305